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GENERAL :: Frequently Asked Questions
What sets FGFS apart from other Investment Companies?
FGFS has carved its niche both locally and internationally as a strong competitor in the provision of well researched, insightful and comprehensive information about the local and international marketplace in addition to a comprehensive mix of products and services designed to meet the financial needs of both individuals and corporate entities.
What products and services does FGFS offer?
FGFS’ products and services include:
- Bonds
- Stocks
- Mutual Funds
- Margin Loans
- Money Market Investments
- Portfolio Management
- Structured Financing
- Pension Fund Management
- Economic and Corporate Analysis
How can I join the FGFS team?
First Global Financial Services Limited, FGFS has a dedicated and devoted team whose expertise is unparalleled in today’s economic environment. This cadre of highly trained individuals across this broad spectrum of financial services are a testament to the commitment and recognition that is placed in ensuring that the right people are in the right jobs. At FGFS, there are countless opportunities for talented and motivated individuals to excel in many different areas that contribute positively to the growth of the company. Visit Careers to search for available jobs.
Where can I find an FGFS Branch?
Our head office is located in Kingston. FGFS has branches throughout Jamaica. Locate a branch near you.
How do I contact Customer Service?
You may call Customer Care toll-free at 1-888-2 INVEST (468378) from 8:30 a.m. to 4:30 p.m. Mondays through Fridays, excluding national holidays. Or you can send us an email using this address fgfscsr@gkco.com. Also, see branches for more details.
How does FGFS protect my privacy and security?
FGFS places the highest value on the information our clients share with us, and we are firmly committed to protecting our clients' privacy. More information detailing the many steps we take to safeguard your security can be found in the Privacy and Security section of our website. In addition, you can visit the Fraud or Identity Theft section of our site to read up on how you can take steps to protect your own privacy.
What if I need help while trying to add a service to my account?
If you are having difficulty filling out the application, you may call Customer Care toll-free at 1-888-2 INVEST (468378).